Privacy Policy

Last updated: July 10, 2025

At FarsiPlex, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our Persian cinema streaming platform.

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name and email address during registration
  • Payment information for subscription processing
  • Profile information and preferences
  • Communication with customer support
  • Survey responses and feedback

Usage Information

We automatically collect information about how you use FarsiPlex:

  • Viewing history and watch time
  • Search queries and content preferences
  • Device information and browser type
  • IP address and location data
  • App usage statistics and performance data

2. How We Use Your Information

We use your information to:

  • Provide and improve our streaming services
  • Personalize content recommendations
  • Process payments and manage subscriptions
  • Communicate with you about service updates
  • Provide customer support
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations
  • Prevent fraud and ensure platform security

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

  • Payment processing
  • Cloud hosting and storage
  • Analytics and performance monitoring
  • Customer support services
  • Content delivery networks

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure user safety and security
  • Investigate potential violations

4. Data Security

We implement robust security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure payment processing systems
  • Regular security audits and monitoring
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

FarsiPlex uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content recommendations
  • Ensure platform functionality
  • Measure advertising effectiveness

You can control cookie settings through your browser preferences.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide FarsiPlex services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe.

7. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Control cookie preferences
  • Request data portability
  • Object to certain data processing activities

To exercise these rights, please contact us at privacy@farsiplex.com.

8. Children's Privacy

FarsiPlex is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes
  • Codes of conduct

10. Third-Party Links

FarsiPlex may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

  • Email notifications
  • Platform announcements
  • Website notifications

Your continued use of FarsiPlex after policy updates constitutes acceptance of the revised terms.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@farsiplex.com
Address: FarsiPlex Privacy Office
Phone: Available through our contact form

We will respond to privacy-related inquiries within 30 days.

13. Regional Privacy Rights

European Union (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation, including:

  • Right to data portability
  • Right to be forgotten
  • Right to object to processing
  • Right to withdraw consent

California (CCPA)

California residents have specific rights under the California Consumer Privacy Act, including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination